K
Kevin441261
New Member
We ran a surveying company for 20 years with 10 employees. We had to close the company in June 2010 due to events outside of our control.
We used Credit Safe. My husband is now a one man surveyor and works for inddividuals and a few companies. We do not need Credit Safe (credit checking of companies). I was talked into taking an annual contract out but have found we do not need the service, it is irrelevant to my husband.
I phoned Credit Safe to cancel in October. We are now being harassed for payment with them stating that I should have given 3 months notice in writing. They say my call and Email (Email sent in December in response to their demand for money) are not in accordance with their T&C.
What can we do? Do they have the right to pester us when they know we need their service as much as we need a smack in the face with a wet fish?
I would be grateful if someone could advise us how to proceed.
Thank you.
We used Credit Safe. My husband is now a one man surveyor and works for inddividuals and a few companies. We do not need Credit Safe (credit checking of companies). I was talked into taking an annual contract out but have found we do not need the service, it is irrelevant to my husband.
I phoned Credit Safe to cancel in October. We are now being harassed for payment with them stating that I should have given 3 months notice in writing. They say my call and Email (Email sent in December in response to their demand for money) are not in accordance with their T&C.
What can we do? Do they have the right to pester us when they know we need their service as much as we need a smack in the face with a wet fish?
I would be grateful if someone could advise us how to proceed.
Thank you.