Quick observation first: your username is eastgatephysio and you're asking whether anyone has visited Eastgate Physiotherapy. That reads as self-promotion rather than a genuine request, and most members here will spot it straight away. Nothing wrong with marketing your clinic, but a general discussion board on a UK business forum isn't the right place for it, especially as Sherwood Park is in Alberta, Canada. You'll get far better results posting in a local community group, Google Business Profile, or a Canadian directory where your actual customers are looking.
If the question is genuine, here's how anyone, anywhere, should go about picking a sports physio:
- Check the practitioner is registered with the relevant regulator. In Alberta that's the College of Physiotherapists of Alberta; in the UK it's the HCPC, with many also holding CSP membership.
- Ask whether they have specific sports or musculoskeletal experience, not just general practice. A good clinic will tell you who on the team deals with what.
- Look at reviews on Google and ask local sports clubs, gyms or running groups who they use. Word of mouth from athletes is usually the most reliable signal.
- Check whether your private health insurance covers the clinic, and whether you need a GP referral or can self-refer.
If you're actually the clinic owner and want to grow the business, the more useful conversation on this forum would be around things like local marketing, pricing, online booking systems, or managing a small healthcare practice. Members here have plenty of experience with that side of things and will happily chip in. Just be upfront about who you are and what you're after. A post that says "I run a physio clinic and want advice on getting more sports clients through the door" will get a much warmer response than one that pretends to be a customer.
