What was the best type of marketing you have ever done...

[andrewburnett]

There do seem to be a lot of them though. Witness the crap service from RBS, SKY, Littlewoods et al.... Tweak their noses and they'll all scream 99% customer satisfaction. It's like standing in a hail of bullets quoting the statistic that 99.99% will miss.

It only takes one and you're a gonner!

There are a lot of them unfortunately, HBOS have irked me beyond belief but that is in a different thread...

Wherever possible deal with people and not corporations. RBS have actually excelled in that they've given me a dedicated person to talk directly to

Other than that choose Apple

 

[Former Member 1]

There are a lot of them unfortunately, HBOS have irked me beyond belief but that is in a different thread...

Wherever possible deal with people and not corporations. RBS have actually excelled in that they've given me a dedicated person to talk directly to

Other than that choose Apple

Yeah; I got one of them too.... Nice bloke. Still can't fix it for me to have online access to my business account....

Wherever possible deal with people and not corporations.

Quite so. One of the reasons I target my own business at small companies rather than chase the corporate dragon....

 

[andrewburnett]

No online access?? You're joking!?!?! Mine is set up with that as standard from day one - as it should be indeed.

 

[Former Member 1]

No online access?? You're joking!?!?! Mine is set up with that as standard from day one - as it should be indeed.

Wish I was. Lost count of the forms I've handed in... Given up! Being a bit retrocentric I figure I've got a 1980's style bank account to go with my retro phone and 80's yuppiemobile....

 

[andrewburnett]

Given up! Being a bit retrocentric I figure I've got a 1980's style bank account to go with my retro phone and 80's yuppiemobile...

Nothing wrong with retro, but for banking I prefer ultramodern

*Feeds tape through reel to reel for 3 hours of good (old) music