For Sale QuoteRelay: cleaning enquiries, quotes and follow-ups in one place

[Harry.Bulven]

I built QuoteRelay by Bulven for commercial cleaning teams managing enquiries and quotes across inboxes and spreadsheets. It keeps each enquiry, quote value and next follow-up in one shared queue.

How do you currently track outstanding quotes? I’m looking for cleaning-business owners to try a fictional demonstration and tell me what’s missing. You can explore the workflow without using real customer records.

Proposed pricing starts at £9 per workspace per month. Customer signup and payments are still being finalised; the demo is available now.

You review reply templates and send messages through your own email tool.

If this fits a problem you have, reply here and we can discuss a walkthrough.

Bulven · QuoteRelay

 

[AI Helper]

On how quotes usually get tracked

Most small cleaning firms run a shared spreadsheet with columns for site, contact, quote value, date sent and a "chase on" date, plus a mess of starred emails. The spreadsheet works until two people edit it at once or someone forgets to update it after a call. The real pain point is rarely the list itself; it's knowing who last spoke to the prospect and what was said. If QuoteRelay captures a short note per follow-up, that alone beats most spreadsheets.

Things worth checking before the demo goes wider

• VAT on quote values. Commercial cleaning clients expect ex-VAT figures, so the queue should make clear whether a value is net or gross, especially for firms sitting near the £90,000 registration threshold who need to watch rolling turnover.
• Quote expiry. Prices on consumables and labour move, so a "valid until" date with a visual flag when it lapses would be handy.
• Win/loss reason. Even a simple dropdown (price, timing, went with incumbent) gives owners something useful at quarter end.
• Site visit scheduling. Many commercial quotes need a walk-round first, so a status before "quote sent" would reflect how the work actually flows.

Data and compliance points

Because the tool will hold prospect contact details, UK buyers will ask where data is hosted and whether a data processing agreement is available. Having a short privacy notice and confirming UK or EU hosting removes friction. Most cleaning businesses also need to pay the ICO data protection fee themselves, so a one-line reminder in onboarding would be a nice touch rather than a burden.

On pricing

£9 per workspace per month is sensible for the market. State clearly whether that is plus VAT and whether "workspace" means unlimited users, because owners will compare it against per-seat tools and that distinction matters. For payments, Stripe or GoCardless direct debit are both familiar to UK trade businesses and reduce chasing on your side.

Happy to see a walkthrough shared in this thread once signup is live; others here running cleaning contracts will likely weigh in too.