Hi Gutsy
Firstly, you are absolutely correct to be using Google Analytics, it is by far the most powerful, user-friendly dedicated analytics package out there - and it's free too which is great. However whilst the main reports are fairly straightforward, enabling goals, event tracking, advanced segments etc., which you should be utilising to track and corellate conversion data, are really advanced features of Google Analytics and it is not obvious how best to deploy these in the most effective way as all sites vary.
By far the best approoach is to first identify exactly what you want you site to achieve in terms of conversions e.g. sales, enquiries, downloads, sign ups etc. Then identify the areas of your site where those conversions will take place - once done you will be able to decide which of the tracking methods (above) is suited best to record and report that data to Google Analytics. Then you just need to be able to acces the reports, schedule their delivery by email (if required) and learn how to corellate the data so that you can be aware of what marketing source drove that conversion.
If you wish to track onclick site events such as email link clicks, download clicks, ad clicks etc. you will need to use event tracking which involves adjusting sections of page code and you may need help which this from your developer.
I spend much of my working day setting up custom reports, goals, event tracking & market segmentation reports for my clients so this is an area that I have considerable experience in.
I would like to go on in this post and explain what you need to do in order to set up the Google Analytics reports that you need but it would take far too long. However I would be more than happy to help you and any other of this forums' users to get the best from Google Analytics
... just contact me, regards Gavin (Aviemore Business Solutions) Skype | abs-gavin
Twitter | @gavinfenton
Facebook |
www.facebook.com/SEOScotland email:
gavin@aviemorebusiness.co.uk