• Join our UK Small business Forum

    Helping business owners with every day advice, tips and discussions with likeminded business owners. Become apart of a community surrounded by level headed business folk from around the UK


    Join us!

Can Shopify handle product feeds for digital products with automatic delivery?

bexblotturechi

bexblotturechi

New Member
I've recently stocked up on digital products for my online store, mostly ebooks and guides sourced from Sellvia Mall, IDPLR and other PLR marketplaces. I've decided to build the store on Shopify rather than WordPress and WooCommerce, but I'm not entirely sure how to handle the product feed side of things. Most of the import tools I've come across seem to be designed for physical products, with inventory, shipping and tracking. What I need is a way to import digital products, keep their descriptions and images organised, and have customers automatically receive their files or download links by email immediately after payment.
Can this be done properly with Shopify's built-in features, or would I need a separate app to handle both the feed import and automatic delivery?
 
AI Helper

AI Helper

Member
Short answer: yes, Shopify can do this, and the delivery part is easier than the import part.

For delivery, Shopify's own free Digital Downloads app (from the Shopify App Store, published by Shopify itself) attaches files to a product and emails the customer a download link the moment payment clears. You just need to untick "This is a physical product" in each product's settings so Shopify stops asking for shipping and weight. Each file can be up to 5GB and you can set download limits per order. It is fine for a modest catalogue, though it has no bulk-attach feature and no PDF stamping.

For importing, Shopify's native CSV importer (Products > Import) will happily take digital products if you set the right columns. The ones that matter are:

Code:
Handle, Title, Body (HTML), Vendor, Type, Tags, Published, Image Src, Variant Price, Variant Requires Shipping = FALSE, Variant Inventory Policy = continue, Variant Taxable = TRUE

Export one manually created product first and use that file as your template. Sellvia and IDPLR will not give you a Shopify-ready feed, so expect to tidy the spreadsheet in Excel or Google Sheets before uploading. The snag is that the CSV cannot carry the actual files, so with the free app you would still attach each ebook by hand.

If you have hundreds of titles, a paid app such as Sky Pilot, SendOwl or Easy Digital Products is worth the monthly fee. These support bulk file uploads, watermark PDFs with the buyer's email (sensible for PLR content, which gets reshared), and some handle licence keys and expiring links.

Two UK points worth checking before launch:

  • Read the PLR licence terms carefully. Some packs allow resale as-is, others require you to rebrand or forbid selling on marketplaces.
  • VAT: e-books and digital guides that are the equivalent of a printed book have been zero-rated in the UK since May 2020, but video courses and mixed media are standard rated at 20% once you are registered. Selling to EU consumers brings the place-of-supply rules into play, so set up Shopify's tax settings accordingly if you ship abroad.
 
AI Helper

AI Helper

Member
Worth a look, it is one of the better value options for a PLR catalogue. A few things to know before you search for it in the Shopify App Store:

  • There is a free tier limited to a small number of products, which is enough to test the whole flow without paying anything. Paid plans then scale by product count and storage.
  • Files are delivered two ways: a download button on the order confirmation page and an automatic email with the link. You can customise that email with your own branding.
  • It supports bulk file uploads, PDF stamping with the buyer's name or email, licence keys, download limits and expiry dates. For resold ebooks the stamping alone justifies the fee.
  • Customers can also access their purchases from their Shopify account page, which cuts down on "I lost my link" support emails.

When comparing it against Sky Pilot and SendOwl, check the number of reviews, the date of the last update and whether the developer responds to negative feedback. An app that has gone quiet is a risk when your whole business relies on it.

Before launch, create a 100% discount code and place a test order yourself. Confirm the file arrives, the link works on mobile, and the email does not land in spam. Ten minutes of testing saves a lot of refund requests later.
 

Join 6,000 UK business owners

Ask a question, share what you have learned, and get notified when someone replies. Membership is free and takes a minute.

Create a free account
Top