Scottish Business Owner
New Member
FOR IMMEDIATE RELEASE
London 10th November
Scottish Serviced office provider woos new clients with industry's first 'Satisfaction Guarantee'.
As the economy slowly pulls itself out of recession, Abbey Business Centres is helping ambitious companies expand and gain the competitive edge without the risk of having to commit to conventional 3 or 5 year office leases.
Abbey, who operate two business centres in Glasgow and one in Edinburgh, are one of the UK's largest providers of serviced offices and have announced the launch of a new guarantee of customer satisfaction aimed particularly at firms who have not operated from a business centre before.
The guarantee will enable clients moving into any of Abbey's 13 serviced office properties, including the iconic 30 St Mary Axe ("The Gherkin") tower in Central London, to get out of their agreement if they are not 100% satisfied with the service they have received.
Since opening 11 years ago Abbey has managed the office requirements for thousands of businesses from Startups and SMEs right through to international corporates. Clients include the likes of Shell, Barclays, AXA PPP Healthcare, BT and 02. Abbey is so confident in its customer satisfaction rating that it is offering new clients the chance to experience their award-winning service without any risk.
'Satisfaction Guaranteed', as the new service is branded, will be the first of its kind to be introduced anywhere within the serviced office industry.
Julie Calder, Managing Director, said: "We are proud of our unique selling point of delivering unrivalled customer service backed by our record of longevity in both client and staff retention. But business nowadays cannot afford to live solely on its reputation so we have backed this up with a cast iron guarantee."
Ms Calder added: "The business centre ethos is all about offering the utmost flexibility possible and the new service takes this to a new level".
"We hope the guarantee will allay any fears potential clients who have never used serviced offices before might have. It may also encourage businesses that are unhappy with their current office provider to come and try us out."
***Ends***
Notes to editors:
In addition to the 'Satisfaction Guaranteed', clients moving to Abbey Business Centres benefit from:
. A simple standard agreement (No need for legal fees)
. Hassle free move-in (Office ready on the agreed date. Internet & Telecommunications ready to connect)
. Transparent pricing (monthly payments, itemised billing, no hidden extras)
. Industry leading customer care (bespoke service, fully staffed receptions and on-site centre manager.
Company Background
Abbey Business Centres was established in 1998 and opened its first business centre in Glasgow, Scotland. The company provides serviced office space as well as meeting rooms and virtual offices in 13 locations across the UK.
For further information, please contact:-
James Finch - Online Marketing Executive
Tel - 0207 397 8300
Email: [email protected]
London 10th November
Scottish Serviced office provider woos new clients with industry's first 'Satisfaction Guarantee'.
As the economy slowly pulls itself out of recession, Abbey Business Centres is helping ambitious companies expand and gain the competitive edge without the risk of having to commit to conventional 3 or 5 year office leases.
Abbey, who operate two business centres in Glasgow and one in Edinburgh, are one of the UK's largest providers of serviced offices and have announced the launch of a new guarantee of customer satisfaction aimed particularly at firms who have not operated from a business centre before.
The guarantee will enable clients moving into any of Abbey's 13 serviced office properties, including the iconic 30 St Mary Axe ("The Gherkin") tower in Central London, to get out of their agreement if they are not 100% satisfied with the service they have received.
Since opening 11 years ago Abbey has managed the office requirements for thousands of businesses from Startups and SMEs right through to international corporates. Clients include the likes of Shell, Barclays, AXA PPP Healthcare, BT and 02. Abbey is so confident in its customer satisfaction rating that it is offering new clients the chance to experience their award-winning service without any risk.
'Satisfaction Guaranteed', as the new service is branded, will be the first of its kind to be introduced anywhere within the serviced office industry.
Julie Calder, Managing Director, said: "We are proud of our unique selling point of delivering unrivalled customer service backed by our record of longevity in both client and staff retention. But business nowadays cannot afford to live solely on its reputation so we have backed this up with a cast iron guarantee."
Ms Calder added: "The business centre ethos is all about offering the utmost flexibility possible and the new service takes this to a new level".
"We hope the guarantee will allay any fears potential clients who have never used serviced offices before might have. It may also encourage businesses that are unhappy with their current office provider to come and try us out."
***Ends***
Notes to editors:
In addition to the 'Satisfaction Guaranteed', clients moving to Abbey Business Centres benefit from:
. A simple standard agreement (No need for legal fees)
. Hassle free move-in (Office ready on the agreed date. Internet & Telecommunications ready to connect)
. Transparent pricing (monthly payments, itemised billing, no hidden extras)
. Industry leading customer care (bespoke service, fully staffed receptions and on-site centre manager.
Company Background
Abbey Business Centres was established in 1998 and opened its first business centre in Glasgow, Scotland. The company provides serviced office space as well as meeting rooms and virtual offices in 13 locations across the UK.
For further information, please contact:-
James Finch - Online Marketing Executive
Tel - 0207 397 8300
Email: [email protected]





