johnthesearcher
New Member
When involved in conversation with business colleagues and friends it's amazing how some of them overlook even the most basic form of 'communications'
Whether your preferred communication medium is verbal or visual .......'what you say is not always what they hear'
Of particular importance - especially when dealing with prospective or new clients/customers is to get into the habit of replacing the words ........I, me and mine with you and yours.
Words are important.
Sometimes you hear something and you feel the need to share it with your friends and colleagues.....well here's some thoughts for today.
The six most important words are ... I admit I could be wrong
The five most important words are ... You did a good job
The four most important words are ... What is your opinion
The three most important words are ... If you want
The two most important words are ... Thank you
The most important word is ... WE
The least important word is ... I
It doesn't do any of any harm to remind ourselves of this often.
Have a great day
John: 001_tt2:
Whether your preferred communication medium is verbal or visual .......'what you say is not always what they hear'
Of particular importance - especially when dealing with prospective or new clients/customers is to get into the habit of replacing the words ........I, me and mine with you and yours.
Words are important.
Sometimes you hear something and you feel the need to share it with your friends and colleagues.....well here's some thoughts for today.
The six most important words are ... I admit I could be wrong
The five most important words are ... You did a good job
The four most important words are ... What is your opinion
The three most important words are ... If you want
The two most important words are ... Thank you
The most important word is ... WE
The least important word is ... I
It doesn't do any of any harm to remind ourselves of this often.
Have a great day
John: 001_tt2: