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BT in court over direct debit fees


New Member
I took out a new line with BT yesterday. IT took 47 minutes. I was told that a credit check was a LEGAL requirement (Bo*****ks, I said, I don't remember Westminster passing a leglislation requiring BT to run a credit check on new customers taking out more products!).

I ak fed up with big businesess IMPOSING their policy on customers. And with BT it's still fundamentally a monopoly, if you don't live in one of the big cities, so what's your choice, accept their stupid rules, and complain strongly to a call centre in India who don't give a toss, or don't get your telephone line!

I'm off now for a wee lie down!!


Active Member
Verified Member
You're totally right though. I was looking at costings for moving into offices... and just for my ability to have an ADSL line put in by another provider, I need an active line from BT.

You only have to look at the renumeration the board of Directors at BT get to see why they have these policies though. A pair of pants for every day of the year.


New Member
This is absolutely ridiculous! I agree with you , just watch the floodgates open!

It's just another way of squeezing a few more pounds out of people.

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